About Us |
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Charles Maund Automotive Group is a family business run by Charles Maund and is comprised of 4 generations of Maund's having served the Austin are since 1957. Our level of commitment to the customer is unsurpassed at each of the Maund locations. Maund Jaguar Philosophy | "100" Charles Maund Jaguar is a bold new concept in dealership goals and operations. The "100" shown at the top of this page is our goal at Maund Jaguar. It represents the score, and the mindset we want to achieve in Customer Satisfaction. This does not mean that Customer Satisfaction is an empty goal at other dealerships of the Maund Automotive Group. It simply means that our goal of sales and service, of the prestige luxury Jaguar, must go further than ever imagined in our quest for customer satisfaction. Jaguar is a mark that people aspire to. Not only because of the styling and performance, but the aura of exclusivity and prestige it denotes. We, as custodians, of the great automobile line in Austin, must put ourselves above the standard stereotypical automobile dealership and salespeople. The attitude of putting the customer first must pervade all departments and personnel of our dealership. The customer is not always right, but they are always the customer; therefore the life-blood of our business. Thank you for your business, both past and present. You, the customer are our most prized asset. Larry Wilkinson General Manager Charles Maund Jaguar |