Dealer Information
Charles Maund Automotive Group is a family business run by Doug Maund and is comprised of 4 generations of Maund's having served the Austin are since 1957. Our level of commitment to the customer is unsurpassed at each of the Maund locations. Maund Jaguar Philosophy | "100"
Charles Maund Jaguar is a bold new concept in dealership goals and operations. The "100" shown at the top of this page is our goal at Maund Jaguar. It represents the score, and the mindset we want to achieve in Customer Satisfaction. This does not mean that Customer Satisfaction is an empty goal at other dealerships of the Maund Automotive Group. It simply means that our goal of sales and service, of the prestige luxury Jaguar, must go further than ever imagined in our quest for customer satisfaction. Jaguar is a mark that people aspire to. Not only because of the styling and performance, but the aura of exclusivity and prestige it denotes. We, as custodians, of the great automobile line in Austin, must put ourselves above the standard stereotypical automobile dealership and salespeople. The attitude of putting the customer first must pervade all departments and personnel of our dealership. The customer is not always right, but they are always the customer; therefore the life-blood of our business. Thank you for your business, both past and present. You, the customer are our most prized asset. Larry Wilkinson |
General Manager
How it all began:
At sixteen, he borrowed $500 from a family friend and bought a used car to fix up and sell. After that he bought more and began a used car business. At eighteen he moved to Port Arthur, Texas and opened a used car lot, eventually expanding to five. He Married Helen Lang in Port Arthur in 1948. In 1953 Charles bought 50% interest in the Oldsmobile-Cadillac dealership in Port Arthur. Four years later, in May 1957, he acquired the Oldsmobile-Cadillac dealership at 1214 West 6th Street in Austin, Texas. He eventually acquired General Motors dealerships in Odessa, Longview, and San Angelo, Texas, as well as Shreveport, Louisiana. In 1994, after the death of his beloved, Helen, Charles retired and turned the reins of the auto group to his son, Doug. Charles philosophy has always been to treat customers with courtesy and respect. "We can replace any vehicle, but we cannot replace you, our customer"-Maund Family |
Larry Wilkinson
Charles Maund was born on February 3rd, 1927 in Hemphill, Texas. His father, Harry Mellon Maund, owned a lumber company that went bankrupt in 1930. His mother died when he was two years old, followed by his fathers passing in 1938. He was raised by his older sisters.